Lifetime Manufacturing Warranty

At Diamond Gallery, we proudly uphold the excellence of our jewellery’s quality and craftsmanship. Our unwavering mission is to deliver exquisite pieces that bring lasting joy. Each item in our collection is meticulously crafted using top-tier materials, leveraging cutting-edge technology, and crafted by expert designers and jewellers.

Before shipment, every item undergoes rigorous inspection to ensure it is free from any manufacturing defects. However, in the rare event of such a fault, rest assured, we offer a Lifetime Manufacturing Guarantee, entitling you to complimentary repairs.

All high-quality jewellery, especially rings, are subject to the effects of regular wear and daily activities. While our Lifetime Manufacturing Warranty ensures the integrity of your jewellery, it does not extend to cover damages caused by accidents, mishandling, abusive use, theft, or general wear and tear, including issues such as dents, scratches, or loss of stones.

Should any damage occur due to general wear and tear, including instances such as dents on claws and bands or scratches, repair charges will be applicable. Rest assured; you will be informed of any associated costs before any repair work commences on your jewellery.

The aforementioned guarantee excludes coverage for general wear and tear, physical damage to the item, loss of stones, or theft. To safeguard your jewellery investments, Diamond Gallery strongly advises customers to secure insurance for their valuable pieces.

Our Lifetime Manufacturing Warranty remains valid only with the presentation of a valid proof of purchase and if the jewellery remains unaltered in any form. Any repairs or services carried out by a jewellery other than Diamond Gallery will result in the nullification of your Lifetime Manufacturing Warranty.

Our products are covered by guarantees that cannot be excluded under the Australian Consumer Law. You have the right to choose a refund or replacement for major failures with our goods. If a failure with the goods does not constitute a major failure, you are entitled to have the issue rectified within a reasonable timeframe. If this is not achieved, you have the right to a refund for the goods and to obtain a refund for any unused portion. Furthermore, you are entitled to compensation for any other reasonably foreseeable loss or damage resulting from a failure in the goods.

In addition to the rights granted by the Australian Consumer Law, Diamond Gallery also provides exchanges and refunds as outlined in this Exchange & Refund Policy.

If you have any inquiries or wish to initiate a return for your item(s) to avail of our complimentary lifetime warranty or request additional repair services for your Diamond Gallery jewellery, please don’t hesitate to reach out to us. Upon receiving your jewellery, we’ll conduct a thorough assessment, and you’ll be promptly informed if any charges apply. In the event that an item needs to be remade, kindly allow a period of 2 to 4 weeks for the process to be completed.

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Find Your Ring Size

Australia Internal Diameter /
Circumference (mm)​
F
13.9 / 43.6
F 1/2
14.1 / 44.2
G
14.3 / 44.8
G 1/2
14.5 / 45.5
H
14.7 / 46.1
H1/2
14.9 / 46.7
I
15.1 / 47.4
I 1/2
15.3 / 48
J
15.5 / 48.7
J 1/2
15.7 / 49.3
K
15.9 / 49.9
K 1/2
16.1 / 50.6
L
16.3 / 51.2
L 1/2
16.5 / 51.8
M
16.7 / 52.5
M 1/2
16.9 / 53.1
N
17.1 / 53.8
N 1/2
17.3 / 54.4
O
17.5 / 55
O 1/2
17.7 / 55.7

How To Measure

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  1. Grab a tape measure, length of string or strip of paper.
  2. Wrap it around the finger you'll wear your ring on—if you’re creating a ring stack, consider where on your finger the ring will sit—and mark the place where it joins.
  3. Lay your string or paper strip on a flat surface and use a ruler to measure the length up to the mark. Use the chart above to match the measurement to the closest ring size.
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  1. Choose a ring that already fits your finger well.
  2. Measure the interior diameter of the ring in millimeters (mm).
  3. Use the measurement chart above to match the size of your ring to the closest size in mm.

Diamond Gallery At Your Service

Our client care experts are always here to help.

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Complimentary Shipping & Returns

Diamond Gallery offers complimentary shipping for any item that you’d like to return.

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